What is server-side tracking?

6 min read
server-side tracking blog

TLDR: Server-side tracking is a way of sending user data directly from your server to platforms like Google or Meta, rather than relying on browser scripts that can be blocked by cookies or ad blockers. It’s more accurate, compliant, and secure than traditional client-side tracking, and platforms like Shopify, Meta Conversions API, and Server-side Google Tag Manager make it easier to adopt. 

What is server-side tracking? 

Server-side tracking is the practice of collecting and processing user interaction data on your own server rather than through a visitor’s browser. Traditionally, tools like Google Analytics or the Meta Pixel relied on client-side tracking, which meant small snippets of code ran in the browser to collect information about user behaviour. But with increasing restrictions on cookies and growing privacy concerns, this approach has become less reliable. 

One of the most common examples of server-side tracking is Meta’s Conversions API. Instead of relying solely on the browser-based pixel, businesses can send conversion data such as purchases or sign-ups directly from their server to Meta. This makes ad reporting and optimisation far more accurate, even when cookies are blocked. Another widely used example is Server-side Google Tag Manager (GTM). In this setup, a container sits on your server and processes tracking tags before sending event data on to platforms like Google Ads or Google Analytics, giving you more control over the process. 

Client-side tracking vs. server-side tracking: What’s the difference? 

The biggest difference between client-side and server-side tracking lies in where the data is collected and processed. With client-side tracking, the work happens in the user’s browser. JavaScript code such as a Google tag or Meta Pixel collects actions like page views, clicks, or purchases and sends them directly to third-party platforms. While this has been the standard for years, the rise of cookie consent requirements, Safari’s Intelligent Tracking Prevention, and ad blockers has made this method less reliable. 

Server-side tracking changes the flow entirely. Instead of relying on the browser to send the data, your server collects the event and forwards it directly to the relevant platform. This gives you more control, improves the accuracy of the data, and reduces the impact of browser limitations or user-installed blockers. Essentially, client-side tracking depends on the browser, while server-side tracking depends on your server. 

 

How does server-side tracking work?  

The way server-side tracking functions is actually straightforward, once you break it down. Imagine a user visits your site and completes a purchase. In a client-side setup, the purchase event would be captured by a script running in the browser, which then sends the data to, say, Google Analytics or Meta. In a server-side setup, that purchase event is recorded by your server first. From there, your server sends the event directly to the analytics or ad platform. 

This subtle shift is powerful because it bypasses many of the obstacles that client-side scripts encounter, such as blocked cookies, browser restrictions, or script failures. It also gives you the chance to filter or enrich the data before sending it on, ensuring that what the platforms receive is clean, compliant, and accurate. 

What are the benefits of server-side tracking? 

Perhaps the most significant advantage of server-side tracking is improved data accuracy. Because it doesn’t rely on the browser, it avoids problems caused by cookie restrictions, ad blockers, or devices that block tracking scripts. This means you get a more complete picture of user behaviour and conversions. 

Another key benefit is compliance. With server-side tracking, you have far greater control over what data is shared and how it’s shared. This makes it easier to meet privacy regulations such as GDPR while still giving platforms the information they need to optimise campaigns. 

Security is also strengthened with this approach. Sensitive or personally identifiable information (PII) can be stripped out before the data leaves your server, reducing the risk of exposure. On top of that, server-side tracking is more resilient because it isn’t as vulnerable to browser errors or third-party script failures. The result is cleaner data, better security, and a stronger foundation for marketing performance. 

Platform recommendations and how to implement server-side tracking 

There are several tools and platforms that make implementing server-side tracking easier. Meta’s Conversions API is one of the most widely adopted, especially for businesses relying heavily on Facebook or Instagram advertising. It ensures that Meta receives the most accurate signals for targeting and attribution. Google Tag Manager also offers a server-side container, which lets you manage and process multiple tracking tags centrally on your server. For businesses with more advanced needs, customer data platforms like Segment or Tealium can provide robust options for managing and routing server-side data. 

When it comes to implementation, it’s usually best to start small. Many businesses begin by moving their purchase or conversion events to server-side tracking while leaving less critical events client-side. This phased approach helps you become comfortable with the setup and ensures you see measurable benefits before scaling it across all of your tracking. 

How does server-side tracking work with Shopify? 

For Shopify merchants, server-side tracking can make a significant difference to how data is collected and reported. Shopify integrates directly with Meta’s Conversions API, which means checkout and purchase events can be sent straight from Shopify’s servers to Meta. This improves conversion accuracy and helps advertising algorithms work more effectively. 

Shopify also supports integrations with server-side Google Tag Manager, allowing you to connect your store to a GTM server container for more accurate Google Analytics and Google Ads tracking. Additionally, third-party apps like Elevar and Littledata make it easier for merchants without deep technical expertise to set up and maintain server-side tracking. 

In practice, this means Shopify store owners can overcome the limitations of cookie-based tracking, ensure their marketing data is more accurate, and ultimately drive better ad performance and return on investment. 

If you want your server-side tracking to work smarter for you business but not sure where to start, get in touch . For more information on server-side tracking, or for support with ASK BOSCO®, please get in contact with our team, team@askbosco.com. 

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